MediaConcepts was founded in 2002 with a simple premise: hotels deserve technology built for how hospitality actually works. Two decades later, that focus hasn't changed.
We're not a generic technology vendor. We're not an agency that builds from scratch each time. We're specialists who've spent 22 years understanding the complexity of hospitality — and building a platform that adapts to it.
We work with hotels where guests book more than a room. Properties where standard tools fall short. Groups that need technology to scale with them, not hold them back.
We're a specialist team of eight, distributed across the UK, Canada, Philippines and India. Everyone has at least 10 years in hospitality technology. We work across time zones because our clients do.
Our founder previously served as CTO for IBM Asia's Lotus Consulting Group. Our co-founder comes from banking IT, bringing enterprise-grade thinking to security and data integrity.
We've worked in highly secure environments and built systems that handle sensitive guest and payment data with appropriate rigour.
Before we propose a solution, we understand your operation — your guest journey, your systems, your team, your goals.
We configure, you validate. We train your team and remain available for support. Most clients stay with us for years, evolving their platform as their operation grows.
We're realistic about timelines and scope. Our testimonials mention delivery "on time and on budget" because that's how we operate.
"Working with MediaConcepts has been a great experience. Our project went smoothly, on time and on budget even the whole project was done via Skype with a distance over 5,500 km and with 6 hours time difference."— Teppo Riutanheimo, Development Manager, Restel
Headquartered in Singapore, with team members in the UK, Canada, Philippines and India.
We've delivered projects across Asia-Pacific, Europe and North America. Time zone differences have never stopped us — our testimonials consistently mention how easy we are to work with remotely.
We'd love to understand your operation and show you what's possible.
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